At DLOCAL Private Limited, we take pride in offering high-quality digital services including software development, website creation, and social media management. As these are intangible, custom, and service-based products, we maintain a strict no-refund policy. Please read the following terms carefully before making a purchase.
Digital & Customized Services: Our offerings are delivered digitally and tailored to each client’s unique requirements, making them non-returnable and non-refundable.
Instant Access: Once the service process begins or access is granted, refunds are not applicable.
Subscription Renewals: For any recurring services, automatic renewals are final. Users must cancel subscriptions before the renewal date to avoid charges.
We value your satisfaction and are here to help with any issues:
Technical Support: Our expert team is available to assist with problems or bugs related to delivered services.
Billing Review: If you believe you’ve been charged incorrectly (e.g., duplicate payments), reach out and we’ll investigate the matter promptly.
Refunds may be granted only under the following conditions:
Duplicate or accidental payments.
Verified technical errors during payment processing.
In such cases, please contact us within 7 business days of the transaction for review.
For refund-related concerns, contact us at:
Email: [email protected]
Phone: 03302698650
By engaging with DLOCAL’s services, you acknowledge and agree to this Return & Refund Policy. Thank you for choosing DLOCAL.
DLocal is a tech-driven company offering website development, social media management, and custom software solutions to help businesses grow smarter.